Frequently Asked Questions

Shipping Information:

Items that are in stock will ship the same day or the next. If the item is not in stock, please expect a wait of 5 -10 business days before it is shipped to you.

Frequently Asked Questions:

Q. I am not satisfied with an item I received. What do I do?

A. Please contact us for a return authorization. We offer a 100% satisfaction guarantee. Items must be returned within 365 days (1 year) of when it was received.

Q.: What do I do if my items were damaged in shipment?

A.: If the product is damaged, please contact Customer Service at 1-866-610-3751 or email at admin@dinglefoot.com

Q. I want to place an order, but don't want to give my credit card number on the website. What do I do?

A. Please be aware that we have a secure checkout, so your information will never be available to any one else, but you can call us (1-866-610-3751) with your information or email us with your credit card information. If your order will not go through without your credit card information, just choose Money Order/Cashier's Check option to put your order through. We will be able to charge the amount to your credit card after your order is placed if you have authorized us to do that.