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Frequently Asked QuestionsIf you have a question that you would like to ask, please feel free to contact us! We are a newer business, so we welcome any questions or comments that you might have. You can also check our eBay feedback by clicking here.Be sure to check our Policies page to see answers to common questions about the security of your information on this site. We will never lend, rent or sell your information to anyone. FAQ's Q. Will I know if my supplies are backordered? A. Yes. As soon as we find out that your item is backordered, we will let you know. Most backordered items are shipped within 2 weeks. We can either hold your whole order till the backordered item comes in, or we can ship the instock items first and then ship the backorders when they come in. Please let us know your preference. Q. What if I don't want the backordered item any more? A. Please let us know ASAP if you no longer want the backordered item. We offer 100% satisfaction guarantee on our products, but we would appreciate knowing that you do not want them item as soon as possible after you receive the backorder notification. Q. Can an item that doesn't say "not in stock" be backordered? A. Yes, some items tend to sell faster than others and we do run out before we actually get a notice posted on the item. Q. I am not satisfied with an item I received. What do I do? A. Please contact us for a return authorization. We cannot accept items without an authorization. Items must be returned within 30 days of when it was received. We promise to make the process as painless as possible! Home Our Products Shop By Brand Discount Scrapbooking Supplies Send Free Greeting Cards New Items Cardmaking Tagmaking FAQ's Policies Contact Us Site Map About Us Links  |
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